Openers
This is where brand actually matters, because the electronics differ. The residential openers we see across Katy and Houston are mostly these four:
Chamberlain
The one you buy in a big-box store. Extremely common in Houston subdivisions. Gears strip, logic boards fail, safety sensors go out of alignment — all repairable, and usually cheaper to repair than replace.
LiftMaster
Same company as Chamberlain. LiftMaster is the line sold through the trade rather than through shops, which is why it’s what most builders and most garage door companies fit. Parts interchange with Chamberlain in a lot of cases, which is one reason these are cheap to keep alive.
Genie
The other big residential name. Different remotes, different programming procedure, different sensor behaviour — worth knowing before somebody tells you it needs replacing because they couldn’t program it.
Craftsman
The openers Sears sold. Chamberlain built most of them, so under the cover a Craftsman is usually a Chamberlain, and the parts and fixes follow from that. Check the model number so we can identify the right parts for your unit.
We carry gears, logic boards and safety sensors on the truck, so a lot of opener faults get fixed on the first visit rather than turning into a second appointment. More on opener repair and replacement →
Remotes, Keypads and Sensors
We program remotes and keypads for the openers above, and we replace the safety sensors that sit either side of the door — the ones responsible for most “the door won’t close and the light is blinking” calls. That one you can often fix yourself in two minutes →
Doors and Hardware — Why We Don’t List Brands
People expect a wall of door manufacturer logos here. We’d rather tell you the truth: for repair, who made the door matters far less than you’d think.
Springs, cables, drums, rollers, hinges and bearings come in standard sizes. They’re specified by the weight and height of your door and how many cycles you want out of them — not by the badge on the panel. Two doors with the same dimensions can need different springs; the door’s weight and hardware determine the correct match. That’s why we can fix practically any door in the Houston metro, and why a company listing twelve door brands isn’t telling you anything useful.
For a new door, we’ll go through what we can get, what it costs and what it’ll look like on your house. Because we’re not a dealer, we’re not steering you to one manufacturer to hit a quota. More on new door installation →
One Thing Worth Knowing
We are not an authorised warranty service centre for any manufacturer. If your opener is fairly new and still inside the maker’s warranty, call them first — the fix may cost you nothing. We’d rather tell you that than take the job.
Once it’s out of warranty, or the manufacturer wants three weeks and a shipped part, call us and we’ll sort it.
Don’t See Yours?
Call it out to us on the phone. Between openers, doors and hardware there are dozens of names, and most of them are built by a handful of companies anyway. Tell us what’s on the box and we’ll tell you straight whether it’s something we work on.
Brand names on this page are used to say whose equipment we service. Chamberlain, LiftMaster, Genie and Craftsman are trademarks of their respective owners, and Garage Door Family is not affiliated with, endorsed by or an authorised dealer for any of them.
